The problem
What usually goes wrong
Operational data is often spread across several SaaS tools. Staff export spreadsheets to answer simple questions, and the numbers rarely match.
Approach
How we approach it
- 1
Define the handful of questions the dashboard must answer before choosing any charts.
- 2
Build a typed backend that fetches from each provider's API, validates responses, and stores normalised records in PostgreSQL.
- 3
Schedule synchronisation jobs with retries and clear logging when a provider is unavailable.
- 4
Build a responsive Next.js interface with role-based access and filters that match how the team works.
- 5
Document the data model and integration contracts so new sources can be added later.
Architecture
Reference architecture
- 01SourcesThird-party REST APIs authenticated with scoped credentials
- 02Sync jobsScheduled workers with retries, validation, and logging
- 03DataPostgreSQL with a normalised schema; Redis for caching hot queries
- 04APITyped REST endpoints with authentication and input validation
- 05InterfaceNext.js dashboard with role-based access